CRM In A 2.0 World | Brand Tao

CRM In A 2.0 World

27Apr10

I was given one evening to think about the impact of digital on CRM. Here were my thougths.

CRM In A 2.O World

A copy of the doc is also available via Slideshare: HERE

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Tags: Account Planning, CRM, Planning, Strategy, Web 2.0

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